At LevonaLighting, we take pride in the craftsmanship of our lighting products and aim to deliver your order as quickly and safely as possible. To ensure secure shipping, all lamps are carefully inspected and packed in reinforced wooden boxes.

Shipping Regions

We currently ship to addresses within the United States only.
We do not offer international shipping outside these countries at this time.

Order Processing Time

Orders are typically processed within 1–3 business days, fulfilled Monday to Sunday.
All items are quality-checked and partially pre-assembled before shipping.
Orders placed before 11:00 PM （GMT-06:00）Central Standard Time Chicago are processed the following day.

Shipping Methods & Estimated Delivery Times

Sea freight is used for oversized or heavy items.
🕒 Total delivery time = Processing time (1–3 business days) + Shipping time
📌 Delivery times may vary depending on your location and customs clearance procedures.

Shipping Confirmation & Tracking

Once your order has shipped, you will receive a shipping confirmation email with tracking information.
For express shipments (via DHL, UPS, or FedEx), real-time tracking will be available through the courier's website.

Package Inspection & Damage Reporting

Upon receiving your order, please:

• Check the items against the packing list

• Inspect for any damage or defects

• Contact us within 48 hours if anything is missing or damaged

📩 Contact: support@levonalighting.com

No worries—return shipping is free. Just make sure to keep the original packaging in case of returns or damage claims.

Shipping Delays

While we strive to meet all estimated delivery windows, unexpected delays may occur due to customs, logistics congestion, or extreme weather.
If your shipment is delayed, please email us at support@levonalighting.com, and we will promptly assist you in checking the delivery status.

Incorrect Shipping Address

Please double-check your shipping address before completing your order.
We are not responsible for failed or misdirected deliveries due to incorrect or incomplete addresses.

Taxes & Duties

All product prices listed on our website are inclusive of applicable taxes and duties.
You will not be charged any additional fees upon delivery.

Need help? Please Contact Us:

• Address： 8935 Farmdale St, Firestone, CO 80504-5896,United States
• Call us:  +1 256-387-1160
• Email: support@levonalighting.com